Technical Support Helpdesk

Topic

Report anything you have here. Not wish lists for face recognition login and stuff like that but things not working.

Replies

Sean Robinson wrote:

So the last person to post in the Comics Forum is a URL?
WTF? They can’t possibly think me or anyone else would click on it?

But what would it get me?
Dammit, its calling to me like the shiny red button that destroys the universe.

2 users thanked author for this post.

Todd, Sean Robinson

Welcome to our newest member, anthonyfag

Welcome to the boards Anthony.
We need all the fags we can get.

Are you from the North American Fags?
Or the European Fags?

1 user thanked author for this post.

Todd

Welcome to our newest member, gillesjap

Welcome to the board Gilles.
We need all the… hey! Im not falling for that!

2 users thanked author for this post.

Dave, Todd

So we’re all here then?
Everyone alive and okay?

Couldn’t get on for a few hours there.
Kept getting the message: “failed to make a database connection”

Are we having problems again?
Mr. Gaeta, start the clock…

1 user thanked author for this post.

Todd

Can I get tech support for something not at all related to this forum?

Andrew wrote:

Can I get tech support for something not at all related to this forum?

I’m sure we’d all be willing to help if it’s something we know about/can successfully lycos and pass off as something we know about.

Martin Smith wrote:

Andrew wrote:

Can I get tech support for something not at all related to this forum?

I’m sure we’d all be willing to help if it’s something we know about/can successfully lycos and pass off as something we know about.

And keeping in mind that we can’t guarantee anyone’s safety.

Thanks. It’s Apple related, mind you…

I have a PC and an iPhone and use the Apple Music streaming service.

For years now I have had MP3 files for song that aren’t available on the Apple Music streaming service saved on my phone within the music app so that I can play them alongside streaming tracks. These were added to my phone using a cable and the iTunes for Windows program.

I’m not sure why but very recently I noticed the MP3 songs (non Apple Music tracks) weren’t playing, the app just skips them. I have reconnected my phone to my PC and updated iTunes to try to drag them over to the phone anew – it won’t allow it.

What am I missing?

Andrew wrote:

Thanks. It’s Apple related, mind you…

I have a PC and an iPhone and use the Apple Music streaming service.

For years now I have had MP3 files for song that aren’t available on the Apple Music streaming service saved on my phone within the music app so that I can play them alongside streaming tracks. These were added to my phone using a cable and the iTunes for Windows program.

I’m not sure why but very recently I noticed the MP3 songs (non Apple Music tracks) weren’t playing, the app just skips them. I have reconnected my phone to my PC and updated iTunes to try to drag them over to the phone anew – it won’t allow it.

What am I missing?

Will they play through another app (the files folder app can play music files)? That’d be the first thing to check, to see if it’s the files or the app that’s the problem.

Yep, they’re just regular MP3s.

They play in iTunes on the PC, and used to play in the Music app on the phone up until recently. I haven’t added any MP3s to my phone in years.

They still play in the Files app and VLC on the iPhone.

Yeah, that’ll be a problem with Apple Music then. All I can suggest is rooting around in the Settings app to see if there’s some obscure toggle for “ignore my own music I’ve added” or something.

I also wouldn’t put it beyond Apple to have just removed the ability to play MP3s not purchased from them

No, they wouldn’t do that.

FWIW I spent a lot of time yesterday changing things and what I now know it comes down to is installing the Windows Apple Music app (bye iTunes!) and synchronising the music library across devices.

This is so that I can theoretically sign into the Music app on any device with my login and access all of my music – pretty cool.

This does however mean that all of my downloaded MP3s are uploaded to a cloud-based library – unfortunately it’s all or nothing so my PC spent a fair bit of time last night uploading 20 years of accumulated music from 1999 to about 2020. A good chunk of these are things my wife downloaded to listen to, and things that I downloaded and don’t want or need anymore. But now they’re all on my phone’s music library so my usual act of playing music on shuffle is unworkable, it’s 20 or 30 skips before I hit something I actually want.

So, I have to instead disassociate my PC music library from the PC Apple Music App (have it look at a different, empty folder), and only add to that folder the MP3s I want to listen to that aren’t on streaming.

1 user thanked author for this post.

Todd

Blimey. Not something I’ll be doing. I still use my iPod for music and most of my podcast listening, so I’ll stick with having local files.

Fair enough.

It’s actually pretty cool overall; I’ll be on the train of a morning and hear a snippet of a song in a podcast or read a music thread on twitter and immediately add those songs or that artist to my library and start listening to them on my phone.

Okay, so we’re still alive.

Kept hitting a “this website has had a fatal error” message for the past almost 48 hours.

Thanks for the fix, whoever you are.

2 users thanked author for this post.

Uncle Retrospective, Ben

Sean Robinson wrote:

Okay, so we’re still alive.

Kept hitting a “this website has had a fatal error” message for the past almost 48 hours.

Thanks for the fix, whoever you are.

It was Gar. He was active when it came back online.

3 users thanked author for this post.

Uncle Retrospective, Ben, Sean Robinson

Where is Gar these days?

Ben wrote:

Where is Gar these days?

1 user thanked author for this post.

Todd

I am back!

Not sure what the error was, I raised it with the hosting company and it immediately fixed. Makes me suspicious the server crashed and they just rebooted it when I raised a ticket.

8 users thanked author for this post.

Andrew, Dan, Sean Robinson, Bruce, Todd, Martin Smith, Dave, Ben

Been a while, hope you’re doing well.

2 users thanked author for this post.

Andrew, Todd

garjones wrote:

I am back!

Not sure what the error was, I raised it with the hosting company and it immediately fixed. Makes me suspicious the server crashed and they just rebooted it when I raised a ticket.

Cheers!

2 users thanked author for this post.

Uncle Retrospective, Todd

Ooh, another general tech related Q! Has anyone else encountered an issue with their PC apparently not being able to upgrade to Win11?

My wife’s laptop was able to last year or whenever it was, but she has a gaming rig (for Sims!) that’s well OP. Both mine and my folks’ PC got the system message saying Win10 support ends next week (gulp!) and that the device is not supported for the upgrade.

But from what I can see online the only deficiency for my PC is not having a TPM (Trusted Platform Module) – apparently this might be something I can simply enable in BIOS and after that I should be good to go since I have enough RAM and an 8th gen processor (Intel Core i3-8100).

The only thing I’m not sure of is whether there is any risk involved in enabling this TPM thing?

I had to delete a ton of files before I could.
Figured I had a ton of space.

After the install I got back to somewhat normal.
Like the installation needs room to move.

Although I basically only use for comics, sci-fi, and fully clothed ladies.
So what do I know?

Sean Robinson wrote:

Although I basically only use for comics, sci-fi, and fully clothed ladies.

Uh, huh. Suuurrre. We totally believe you.

1 user thanked author for this post.

Sean Robinson

Andrew wrote:

The only thing I’m not sure of is whether there is any risk involved in enabling this TPM thing?

No risk involved, though check if Bitlocker encryption is enabled after you upgrade, if it is you should make a copy of your recovery key and keep it safe somewhere.

1 user thanked author for this post.

Andrew

Todd wrote:

Sean Robinson wrote:

Although I basically only use for comics, sci-fi, and fully clothed ladies.

Uh, huh. Suuurrre. We totally believe you.

He only deleted their clothes to free up a bit more disk space!

3 users thanked author for this post.

njerry, Sean Robinson, Todd

Oof, no dice. From what I can see there is no security or TPM option in my BIOS. So I guess I either need a new computer, or I have also seen there is a workaround involving installing Win11 from a USB…